Frequently Asked Questions
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Q. How do I order custom cakes?
A.
You can refer to the styles on the official website first, and contact the welfare official line account ID: @fbakery at least 10 working days in advance, and someone will serve you.
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Q. Do you come with a plate fork and cake knife when ordering a cake?
A. Disposable cake knives will be attached, and the number of plate forks will be provided according to the size of the cake you ordered.
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Q. Dim sum platters cannot be ordered directly?
A. In order to ensure the quality and freshness, we only open orders in the greater Taipei area. Please call 02-25946995#100 or the official line account ID of Jiafuli: @fbakery, and someone will serve you.
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Q. There are many items that cannot be ordered on the website, how should I order them?
A. It may not be available normally due to time limit or batch. If you need to order a large amount, please contact us.
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Q. Why is my webpage not displaying correctly?
A.
Please confirm whether the network is unblocked first, and refresh your browser; if the problem still persists, please follow the steps below to clear the browser cache data.
IOS screen and operation process : Official operation link
android screen and operation process : Official operation link -
Q. The variety in the picnic box is so limited?
A.
Our picnic box online is only for reference. Please come to our retail store and design your own picnic box. Our experienced staff can give you good suggestions based on your budget.
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Q. Can the garlic bag help cut it?
A.
1. Based on food hygiene management and maintenance of product quality, home delivery on the official website does not provide bread slicing service (except regular toast)
2. All the garlic bread sold at the store of our company provides slicing service
